What is IRCTC eWALLET Scheme
IRCTC eWALLET is a scheme under which user can deposit money in advance with IRCTC and can be used as payment option along with other payment options available on IRCTC for paying money at the time of booking tickets.
IRCTC eWALLET scheme provides following advantages:
  1. Hassle free and very secure transactions while booking train tickets through IRCTC account.
  2. Important booking time saved by eliminating payment approval process during ticket booking.
  3. IRCTC eWALLET scheme provides benefit of saving Payment Gateway charges per ticket.
  4. You can manage IRCTC eWALLET account online and also top up online.
  5. Dependency on a specific bank is reduced, as when any of the provided banks go offline, you can still book tickets from your eWALLET account.

 Main features of IRCTC eWALLET scheme are:
  1. User Authentication: IRCTC eWALLET users will be verified and authenticated through their PAN card number in an Online Verification Process.
  2. Secured Access: IRCTC offers secure booking through eWALLET by providing Transaction Password/ PIN Number that is required to be entered for every booking done through IRCTC eWALLET.
  3. Complete History: IRCTC User is provided with a separate link namely eWALLET that offers eWALLET Transaction history, eWALLET payment History & change transaction password options.
  4. Easy Refund: In case of any train ticket cancellation, the due refund will be credited to your IRCTC eWALLET Account next day.

Steps to register and book ticket through eWALLET:
  1. Login to IRCTC account with your existing IRCTC user id and password.
  2. Click the "eWALLET Registration" link under eWALLET Section in the "Plan my travel" page.
  3. Complete Verification process by providing PAN CARD No. and other details.
  4. Deposit one time registration fee of Rs.250/-(inclusive of Service Tax and Education CESS on Service Tax,non refundable) online with any of the available payment options.
  5. Membership fee and Redemption is subject to change at the discretion of IRCTC.
  6. Credit the IRCTC eWALLET account with the minimum deposit of Rs.100/- and top up with the required booking amount. Maximum amount permitted in user's account is Rs. 5,000.
  7. Pay ticket booking amount through IRCTC eWALLET which is displayed as payment option along with other Banks.
Note: IRCTC eWALLET facility is not available from 8:00 AM to 12:00 PM.

Detailed eWALLET Registration Process
  • Login to IRCTC account by entering your IRCTC Username and Password.
  • The "Plan my travel" page appears having link for eWALLET Registration.
  • Click on "Click to register now!" link for eWALLET registration.
  • After clicking on "eWALLET registration" link IRTC user will be redirected to verify his PAN Card number and below screen will be shown.
  • Fill the PAN Card Number and the First name written on the PAN Card.
  • After the verification of user's PAN Card number, payment page will appear for payment of eWALLET registration fee:
  • Create a Transaction Password required at the time of booking and reconfirm the same password in the text box provided.
  • Select the Bank for the payment of Registration Fee from the drop down list of payment options available.
  • Please not that the registration Fee is non-refundable.
  • After successful payment, the User will be logged out and a successful registration message is provided by IRCTC.

Making IRCTC eWALLET Deposit

  • Login to IRCTC accout by entering your user name and password.
  • To deposit the amount in the IRCTC eWallet account click to "eWallet DEPOSIT" link on the left navigation bar. Select option and fill the amount to be deposited and reconfirm the same account. The amount should be more than the minimum amount and less than the maximum limit.
  • Select the payment option from dropdown list and Click on submit button for payment.
  • User can deposit minimum amount of Rs. 100/- and maintain maximum amount of Rs.5000/- in account. and user can deposit amount in multiple of Rs.100/- only. The deposit amount is non-refundable.
  • After the successful deposit, a successful payment message will be provided.
  • To check the status of deposit eWallet account, click 'DEPOSIT HISTORY' link on the left navigation bar. Enter the profile password and click 'Go' button.
  • User will be redirected to 'Deposit History' page where status of all the eWallet Deposit Amount will be provided.

 About IRCTC eWALLET Transactions

  • All of the eWallet booking transactions can be accessed by clicking on this link and providing profile password.
  • IRCTC eWALLET members will be able to search bookings by providing their date of journey.
  • Details of the booking can be viewed by clicking Transaction ID.

 Changing IRCTC eWALLET Transaction Password

  • User can change their transaction password from this link. Just enter your old password and enter your new password twice and click on submit button.

 Booking E-Ticket through eWALLET

  • Once the IRCTC user plans the travel and start booking ticket to reach the Payment Gateway page, then the e-Wallet as a payment option will be presented among other payment options.

  • The user enters the transaction password on the payment page, wherein he will be able to see the available e-Wallet account balance also. The amount will be debited from the e-Wallet account and redirected to the confirmation page.
  • For every e-Wallet transaction an additional eWallet Transaction charge of Rs 5/- will be collected. Booking will be allowed only when ticket amount is less than the balance amount.
  • Ticket will be failed if amount is less than the ticket amount after response from PRS (occurs In case of concurrency & multiple bookings)

 IRCTC eWallet: ERS after Booking

  • An electronic ticket is provided as usual on successful train ticket booking.
  • Refund of the cancellation amount will be given in the IRCTC eWallet account.

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