Name Of Company - HP India

Name Of The Post - Technical Solutions Representative

Educational Qualification - Candidates should have Graduate Degree from any recognized University . 

Experience Required - Candidates experience should be between 0 To 3 Years It's Means Freshers and experienced candidates are eligible for apply . 



Job Location - Bangalore 

Key Responsibilities Details -

1. Generally responsible for resolving operating system / Hardware (Desktops/Notebooks) & Network related issues.
2. Expected to follow the Work Instructions as per geography to meet operational metrics.
3. Expected to provide E2E support to customers for better customer experience.

Knowledge And Skills Required -

1. Superior skills in both written and verbal communication.
2. Experience in customer facing role either remote or face to face.
3. Computer proficiency with applicable software applications (for example Microsoft Office, CAD, Adobe Suite, programming.
4. Problem solving skills.
5. Accuracy in data entry.
6. Excellent fluency in language to be supported.
7. Experience in a phone based remote role, e-support or e-chat.
8. Familiarity with computer technology.
9. Knowledgeable in call routing and case management processes as well as case logging systems and obligation systems
10. Understands internal processes and tools

How To Apply - Applicants can apply through online mode from given below links .

Click here For Apply online . 
 
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