Indian Bank offers a variety of self
service delivery channels viz. Internet / Mobile /Tele Banking which facilitate
more convenience in banking to a great extent.
We have now introduced the facility
for regenerating (forgot password) the internet banking passwords (Login &
Transaction) through online mode.
One time registration for the
facility is required by answering a set of secret questions that are randomly
displayed on successful login
.
The detailed workflow is as follows:
Ø REGENERATION OF LOGIN PASSSWORD:
·
Click
on the “Forgot Password” link provided in the Net Banking Login (password entry)page.
·
Enter
the Mobile No, E -mail Id and PAN No or Date of Birth.
·
On
validation of the above details, the Secret Question will be displayed for
which the correct answer as registered earlier has to be entered
·
The
One Time Password (OTP) will then be sent to the registered mobile number which
needs to be furnished in the field provided.
·
On
entering the correct OTP, option for reset of password will be provided
·
You
can then use the new password immediately.
Ø B. REGENERATION OF TRANSACTION
PASSSWORD:
·
A
separate option is enabled in the Retail Banking menu for “Forgot Transaction Password".
·
Click
on the menu “Forgot Transaction Password” provided in the Net Banking
·
Enter
the mobile number registered with Indian Bank.
·
If
the mobile no. is not available in Indian records/ invalid please contact the
respective Home branch.
·
Once
the entered Mobile No is validated successfully, the Secret Question will be displayed
for which the correct answer as registered earlier has to be entered.
·
The
One Time Password (OTP) will then be sent to the registered mobile number which
needs to be furnished in the field provided.
·
On
entering the correct OTP, option for reset of password will be provided.
·
You
can then use the new password immediately.
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